Working Effectively Within the Community Sector

-*-++++++++++++++++++++++++++++++++++++++++++++++ What you realise to do Choose a Community Services administration and look into the current issues influencing service delivery by answering the questions below ground on your research. The organisation should belong to one of the following sectors ? Home and residential ara sh atomic number 18 ? Disability services, or ? ripened feel for Tip indicate to the Assessment Tips document on the OLS under Assessment Information (you go forth locate this next to where you downloaded this assignment) Please reference your formulate.Referencing guides are avail qualified on the OLS under Assessment Guidelines. Task A The Community Services pains (CSI) Questions Name a Community Service organisation that you wish to research. Brightwater is the organisation chosen for this assignment. Brightwater belong to the private sector providing a diverse persist of services, including community care for older people, both at- home and resi dential, respite care, refilling services, mobility equipment, transitional care and care for people with disabilities from 18 to 65yrs.Addition entirelyy, Brightwater are a crash of Brightwater group who also provides services to larger corporations including mining companies, with whom they digest cleaning, linen and catering services. The Target Group a. Describe the characteristics of this sectors train group (50 words). The hind end group exit be the watery elderly who are living in residential care. Residential care is a service provided to people in need of supervision and care in a variety of areas including meals, mobility avail, transport, support with everyday living, medication supporter and management, rehabilitation and social activities.Their ages range from 70 to over a 100 years old. Identify the current necessitate of this sectors keister group (50 words). Current needs include ongoing need to admission price and equity, correct staffing numbers with a ppropriate training inclusive of ongoing figure out advancement training and assessing. Keeping informed on current principle and policy so as to apply for assertable funding as well as take action aligned with policies thus alter long term benifits. . Outline any changing needs of this target group (50 words). You are required to research changing needs of your target group with examples eg funding, staffing, meals, transport. d. Identify examples of how your selected organisation meets the current needs of the target group. What are the Roles and Functions of your Organisation? The roles and functions of Brightwater cover a complex array of tasks involved in caring for elderly residents.Caring for the elderly involves coordinating staff management, medication and treat management, volunteer management, traineeships and education, food and meal preparation, continuous monitoring of residents nutritional needs and ability to feed themselves or help required, correct documentat ion procedures, assistance with mobility, promoting services in which improve quality of life, independence, health and wellbeing (Aged plow in Australia 2012). 5. Access and Equity a. Describe what principles overture and equity cover. 1.Tafe NWS, Aged Care In Australia states that access and equity are important move of a social justice strategy that attempts to help disadvant cured groups create equal opportunities by devising special services to improve handiness. Subsequently, people have easier access to previously hard to obtain items, or, situations are made easier for them. Examples include, ramps into buildings or statuss and posters in languages other than English (Aged Care In Australia 2012) or a job advertisement will welcome disabled people, aboriginals or women to apply.Furthermore, access and equity principles rest on the foundation of all people being equal, no matter their nationality, religion, appearance, sex, sexual preference etc are equally entitled to accessing education, services, housing etc. b. Identify examples of how your selected organisation demonstrates access and equity. Brightwater has posters in languages other than English, promoting services such as the mobile depository library times and emergency fire procedures.Additionally, access ramps are available at all convenient locations. Furthermore, Brightwater adheres to standards set by legislation and their organisations procedures in congress to cultural awareness, sharing information, occupational health and safety 6. change bleed Practices A) Describe ways that an organisation keister improve engagement practices. Improving bend practices is often a requirement as a part of government funding processes (Aged Care in Australia 2012) and quality improvement is some other term for this process.Quality improvement is an evaluative process undertaken with finical focus on accreditation or other general guidelines, to improve work performance along a range of cr iteria with the goal being to provide services of lofty standards, assess workers and procedures against industry standards, and maintain principles of continuous improvement (Aged Care in Australia 2012). An organisation can improve work practices through evaluation observation, statistical analysis, interviews, focus groups, surveys, report writing and questionaries can help with this process (CHCCS411a indorser LO 10138).Examples include, organisations complying with legislation, regular staff meetings focussing on goals, outcomes and progress, continuous hazard checks, equipment checks, insurance coverage and acting on ideas for improvement, complying with safety procedures etc. B) Identify examples of how your selected organisation strives to improve work practices. An example of Brightwaters improved practice strategies include, weekly case studies on residents.Staff are rostered each week to write and read their case written report during the handover meeting at the end o f shift and a discussion is accordingly held focussing on progress and reassessment. Another opportunity for a. Name at least four legislative Acts that this service must adhere to for this particular service. 1. Aged care act (1997) 2. Anti-discrimination Act 1997 (NSW) 3. Occupational Health and gumshoe Act 2000 (NSW) 4. Industrial Relations Act 1996 (NSW) Task B -Self- contemplateion Questions 7. wherefore is it important to reflect on your own work practices?It is important for workers to reflect on their own work practices in order to achieve their dear potential. Reader LO 10139 (2009) states all workers need to evaluate themselves and think about possible changes in their work performance if they want to be effective workers and pacify enthusiastic about their work. Furthermore, to be an effective worker consists of cultivating a reading culture which includes reflection, ongoing evaluation, openness to change, openness to diversity and continuous improvement. . chtho nic the following headings, provide examples of ways that you could get feedback and monitor your own work performance. Formal methods request formal feedback/ assessment/ performance appraisal from your supervisor or work colleagues (reader LO10139 2009). For example if there is a particularly gainsay area the worker has been dealing with, then this might be a good area to request feedback on. Informal methods request feedback on your work performance from work colleagues and/or supervisor. 9.Under the following headings, provide examples of various work practices from the Community Services Industry that you could reflect on. all organisations have a range of skills an knowledge essential for staff to develop and maintain ( cert IV in disabilities reader LO 10139 ). Knowledge Through intellectually aquiring knowledge or through experience, knowing your organisations work policies and procedures is an important job requirement. For example, being able to recall the procedure for a fire drill.Skills applying in the work place the work policies and procedures. For example, knowing that two people are required when lifting an aged care resident or having first aid knowledge in case of an emergency are important skills to have. Attitudes understanding how your personal positioning and values effects can impact on work will give you the opportunity to review and change outdated ideas. For example a person may believe Chinese are evil referable to wartime stories and treat all Asiatics with a negative attitude.Then they may work with an Asian girl and realize this isnt true. Consequently a review on our attitudes can alert us to old ideas which may lead to a pathetic work performance. 10. From your responses to question 9 Identify and discuss an area where you would the alike(p) original development. First Aid is a skill I would like personally to have as its valued in the caring industry. pass off a paid development opportunity which addresses this are a that you would like professional 11. From your responses to question 10 development in. . Name the professional organisation that offers the professional development opportunity. Training Course Experts b. Title of the workshop/course or development that is offered. Senior First Aid Course c. Costs of the training. $ one hundred thirty d. Details of the workshop including the dates, location, hours, delivery method. Thursday 21st March 2013 suite 5, 3 Aberdeen street, Northbridge WA 6003 8. 30am 4. 30pm Delivery method includes external delivery of the possible action and 1 day classroom practical.